Information and counselling

Ring the National Dementia Helpline: 1800 100 500 and ask for the South Eastern Melbourne Alzheimer's Service

9 am - 5 pm

For interpreter services contact the Helpline through the Telephone Interpreting Service on 131 450

Referral can also be made to health services that provide counselling services funded by the Home and Community Care program.

Referral can also be made to private counselling services.

Triggers for referral for a person with dementia

New diagnosis
Early planning needs
General information on driving, employment and legal issues
Memory and cognitive strategies
Accessing services
Emotional support

Triggers for referral for a carer

New diagnosis
Early planning
Behavioural issues
Communication issues
Respite needs
Emotional support
Carer stress
Accessing services
Relinquishing care
Family conflict